Privacy Policy

Hollings Plumbing and Gas (“we”, “us”, “our”) operates the website hollingsplumbing.com.au. We are committed to protecting your personal information and handling it in a transparent, responsible way. This policy explains what information we collect, how we use it, and your rights in relation to it.

Who we are

Hollings Plumbing and Gas is a licensed plumbing, gas, and water filtration installation service operating across the Perth metropolitan area. Our website address is: https://hollingsplumbing.com.au

What information we collect

This website does not require you to create an account or log in. We collect personal information only when you choose to contact us or submit an enquiry through our contact form. This may include:

• Your name
• Email address
• Phone number
• A description of your plumbing, gas, or water filtration issue
• Photos of your plumbing issue, if you choose to upload them via our enquiry form

Photos submitted through our enquiry form are used solely to help us assess and respond to your service request. They are not published publicly on the website.

How we use your information

We use the information you provide to:

• Respond to your service enquiry or quote request
• Assess the nature of your plumbing or gas issue
• Contact you regarding your enquiry or upcoming service appointment

We do not use your information for marketing purposes without your consent, and we do not sell or share your personal information with third parties except where required to deliver our services or comply with legal obligations.

Cookies

Our website may use essential cookies to ensure the site functions correctly. These cookies do not collect personally identifiable information and are not used for tracking or advertising purposes. You can disable cookies in your browser settings, though this may affect how some parts of the site function.

How long we retain your data

Enquiry form submissions, including any photos uploaded, are retained only for as long as necessary to respond to your request and for reasonable record-keeping purposes. If you would like your information removed sooner, please contact us and we will action your request promptly.

Your rights

You have the right to request access to the personal information we hold about you, to request corrections, or to ask that it be deleted. To make a request, please contact us directly using the details on our Contact page. We will respond within a reasonable timeframe.

Contact

If you have any questions about this privacy policy or how we handle your personal information, please get in touch via our website at hollingsplumbing.com.au or through the contact details listed on our Contact page.